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고객 충성도 ( Customer Loyalty ) 에 영향을 미치는 온라인 게임의 중요 요소에 대한 Lisrel 모델 분석 KCI 등재

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CRM ; An empirical study on the factor to build the Loyalty for customer using online car insurance - Focused on Traditional determinant factor of Customer Loyalty , Reward program and Consumer Brand Relationship Quality -

Dong Wook Lee, Soon Han Bae, Chung Tae Kim

한국경영정보학회 한국경영정보학회 정기 학술대회 2005년 추계학술대회 2005.11 pp.155-159

The Effect of Product Quality and SERVQUAL on Customer Satisfaction and Customer Loyalty KCI 등재

Keon-Hee Lee, Jae-Hwi Jeong

한국전문경영인학회 전문경영인연구 제21권 제1호 통권 제53호 2018.04 pp.359-372

The Effect of Service Orientation of Vietnamese Beauty Workers on Customer Satisfaction and Customer Loyalty KCI 등재

Kyoung In Kim

아시아유럽미래학회 유라시아연구 제17권 제4호 통권 제59호 2020.12 pp.143-156

Customer Loyalty and Disloyalty Mechanism in Korea and Mongolia Coffee Chain Industry KCI 등재

Bayaraa, Yumkhand, Kwak, Soo Hwan, Choi, Duke Hyun

한국경영컨설팅학회 경영컨설팅연구 제21권 제2호 통권 제69호 2021.05 pp.235-245

Customer Loyalty Transferability as a Mediator in the Success of the Acquisition and Strategic Alliance

Jai-Kwan Park, Sang Wook Bae

한국마케팅관리학회 마케팅관리연구 Vol. 6 No. 2 2001.05 pp.29-43

A Cross-national Study on Customer Loyalty Process of South Korean and Chinese Mobile Telecommunications Users KCI 등재

Jidae Kim, Su Jin Yeon, Wu Lan, Young Wook Song

한국국제경영관리학회 국제경영리뷰 제18권 제2호 2014.06 pp.193-224

Determinants of Service Quality on Customer Loyalty of Financial Agency - Focused on Suhyup Bank - KCI 등재

Sang-Jun Lee, Sang-Yup Lee

한국디지털정책학회 디지털융복합연구 제12권 제4호 2014.04 pp.193-200

The Relationship between Emotional Attachment and Customer Loyalty : The mediating effect of Affective Commitment

JIALEI XU, ChulJae Choi

한국마케팅관리학회 한국마케팅관리학회 학술대회 2021년도 한국마케팅관리학회 춘계학술대회 2021.05 pp.94-97

Effect of Corporate Social Responsibility on Customer Loyalty : Forced on Fast Food Firms

Wonseok Bang, Wonjung Kim, Gwijeong Park, Kihan Chung

한국경영정보학회 한국경영정보학회 정기 학술대회 ICT 융ㆍ복합을 통한 혁신 2015.11 pp.465-469

Consumer analysis in ec : The discovery of customer loyalty from newcomers

Katsutoshi Yada, Yukinobu Hamuro, Naoki Katoh

한국경영정보학회 한국경영정보학회 정기 학술대회 2000 MIS/OA International Conference 2000.06 pp.185-189

The Effect of Relationship Benefits on Relationship Commitment and Customer Loyalty in the Beauty Service Industry KCI 등재

Eun-Young Park

한국피부과학연구원 아시안뷰티화장품학술지 제21권 제2호 통권 제76호 2023.06 pp.323-334

The Effect of Service Quality of Convenience Stores on Customer Loyalty Through the Emotional Response of Customers - Focusing on GS Convenience Stores -

Yeong-Ae Ku

한국인터넷방송통신학회 International Journal of Internet, Broadcasting and Communication Vol.15 No.1 2023.02 pp.40-55

The Antecedents of Switching Cost and its Effect on Customer Loyalty in Digital Music Service Industry KCI 등재

Sungmin Kang, Giheon Uhm

한국경영정보학회 Asia Pacific Journal of Information Systems 제20권 제2호 2010.06 pp.157-180

Relationships between Orienteering Event Participants’ Perceived Service Quality, Service Satisfaction and Customer Loyalty KCI 등재

Kim, Sang-Soo, Ju, Sung-Bum, Baek, Woo-Yeul

한국스포츠학회 한국스포츠학회지 제17권 제2호 2019.06 pp.423-431

Mediating Effect of Perceived Value on the Relationship between Brand Image and Customer Loyalty of Hair Salon KCI 등재

Yi-Ju Yeo, Eun-Jun Park

한국피부과학연구원 아시안뷰티화장품학술지 제19권 제3호 통권 제69호 2021.09 pp.343-354

The Influence of Quality of Physical Environment, Food and Service on Customer Trust, Customer Satisfaction, and Loyalty and Moderating Effect of Gender: an Empirical Study on Foreigners in South Korean Restaurant KCI 등재

Yong Ho Shin, Liu Yu

국제문화기술진흥원 International Journal of Advanced Culture Technology(IJACT) Volume 8 Number 3 2020.09 pp.172-185

Determinants of Customer Satisfaction and Brand Loyalty in the Clothing Customization Industry KCI 등재

Wang, Qinghui, Kim, Young-gil, Jung, Sungwook

경성대학교 산업개발연구소 산업혁신연구 제38권 제3호 2022.09 pp.254-266

THE ROLE OF CUSTOMER SERVICE CENTER TO BUILD LOYALTY RELIATIONSHIP

Younghee Lee, JungKun Park, Ren Tianbao

서비스마케팅학회 서비스마케팅학회 학술대회 발표논문집 초연결 사회와 서비스마케팅의 혁신 2016.05 pp.93-125

Effects of Brand Image on Customer Perceived Value and Brand Loyalty : Analysis on Chinese Sports Shoes Industry KCI 등재

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한국상업경영학회(구 한국상업교육학회) 상업경영연구(구 상업교육연구) 제30권 제2호 2016.04 pp.33-58