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Culture Information Technology (CIT)

Emoji advertising in social media and its effects on consumer behavior : Assessing purchase intentions and brand metaphorical warmth

초록

영어

In digital marketing, the strategic use of emojis in social media advertising, particularly on the Xiaohongshu app, significantly influences consumer acceptance and purchase behavior. This study examines the impact of emoji-laden advertisements and the role of brand metaphorical warmth on consumer perceptions. Employing a tailored questionnaire, the research explores how emojis affect brand advertisement reception, filling a gap in empirical research on emoji advertising effectiveness. Findings indicate that emojis, when used judiciously, enhance consumer acceptance and contribute to a positive brand perception. However, excessive use may undermine trust. Brand metaphorical warmth emerges as a crucial factor, suggesting that emojis can effectively convey warmth, fostering a deeper emotional connection with consumers. These insights offer practical implications for refining social media marketing strategies, advocating for a balanced approach to emoji usage in advertisements to optimize engagement and influence consumer behavior.

목차

Abstract
1. INTRODUCTION
2. LITERATURE REVIEW
2.1. Emoji advertising
2.2. Social media platforms and emoji marketing
2.3. User receptivity to social media advertising
2.4. Emoji advertising and brand metaphorical warmth
3. HYPOTHESES
4. METHODS
4.1. Sample
4.2. Measurement items
5. RESULTS
6. DISCUSSION AND CONCLUSION
6.1 Discussion
6.2 Conclusion
REFERENCES

저자정보

  • Chen, Mingyuan Master’s Student, Division of Communication & Media, Ewha Womans University, Seoul, Korea
  • Hu, Jiayu Master’s Student, Division of Communication & Media, Ewha Womans University, Seoul, Korea
  • Yoo, Seungchul Professor, Division of Communication & Media, Ewha Womans University, Seoul, Korea

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