earticle

영어

Nowadays, innovation is a determining factor for organizations to achieve the fast growth and long-term sustainability in the modern knowledge-based economy. For continuous innovation, an organization always needs employees that voluntarily change and improve themselves and eventually show innovative behavior, which refers to creation and management of technology and information. It is important to know what encourages employees to behave in an innovative way and how an organization can influence this kind of behavior. Not surprisingly, human resources are becoming a driving force for innovative behavior. However, little research has attempted to investigate the relationship between high-commitment HRM system and employees’ innovative behavior, which plays an vital role for producing competitiveness. In addition, scant research has interested in first-line managers’ involvement in HRM although they take strategic roles in HR implementation, especially in the relationship between HRM practices and their employees’ innovative behavior. In this respect, this study is particularly concerned with the relationship between high-commitment HRM system and innovative behavior. And, the study examines the moderating effects of LMX and first-line managers’ HR competency between high-commitment HRM system and innovative behavior. The study objective is formulated as follows: First, to what extent can high-commitment HRM system of an organization improve the innovative behavior of their employees? Second, this study adds to investigate whether LMX and first-line managers’ HR competency moderate between high-commitment HRM system and employees’ innovative behavior. Data were collected through questionnaire instruments from 375 employees in 78 SMEs. To test hypotheses, descriptive analysis, correlation analysis, confirmative factor analysis and multiple regression analysis were employed with SPSS 21.0 and Amos 18.0. The statistical results of this study revealed that high-commitment HRM system positively influenced innovative behavior as assumed in the hypothesis, and LMX and first-line managers’ HR competency each positively intensified the effect of high-commitment HRM system on innovative behavior. The results of the empirical study gave a significant implication that well designed high-commitment HRM system can enhance employees’ innovative behave. In addition, organizations should encourage FLMs to improve their LMX and HR competency so that they can effectively complete their HR tasks for innovative behavior of their employees.

한국어

종업원의 혁신행동은 지식기반경제에서 성과를 창출하는 중요 변수로 인식되고 있기 때문에 종업원의 능력을 개발하고 태도를 변화시켜 종업원의 혁신행동을 장려할 수 있는 방안에 대한 연구의 필요성이 높다. 본 연구는 첫째, 종업원의 혁신행동에 고몰입 인사제도가 어떠한 영향을 미치는지를 검증하고자 하였다. 둘째, 고몰입 인사제도와 혁신행동 간의 관계에 영향을 미치는 조절요인으로 LMX와 일선관리자의 인사역량의 효과를 규명하고자 하였다. 이를 위해 우리나라 중소기업에 재직 중인 종업원 375명을 대상으로 실증분석을 실시한 결과, 고몰입 인사제도는 혁신행동에 긍정적인 영향을 미치는 것으로 나타났다. 또한 조절변인인 LMX와 일선관리자의 인사역량은 각각 고몰입 인사제도와 혁신행동 간의 관계를 유의하게 조절하는 것으로 나타났다. 본 연구는 중소기업 종업원의 혁신행동 촉진에 연구의 초점을 두고, 혁신행동에 영향을 미치는 선행요인들을 실증하였다는 점에서 연구의 의의가 있다. 특히 LMX와 일선관리자의 인사역량이 고몰입 인사제도와 혁신행동 간의 관계에서 중요한 조절변인으로 작용하고 있음을 제시하였다. 마지막으로 본 연구는 종업원의 혁신행동을 증진시킬 수 있는 이론적·실무적 시사점과 향후 연구방향을 제시하였다.