earticle

영어

Nowadays, we have so many difficulties in our daily life as a consumer, that the demand for consumer counseling which gives assistance with consumer problems has increased rapidly. But there are many problems with our present consumer counselor certification system in many aspects. The purpose of this study is to find out the problems of current consumer counselor certification system and suggest a solution for them. To accomplish that purpose, firstly we point out several defects in the certification system from both side of supply and demand for consumer counselors. Then we suggest some sensible solutions to remedy the defects as follows. First, we need to unify the divided certifications as taking the advantage from each certifications. Second, trying to meet the requirements of society, the qualification for certification have to be improved especially in the field of practical affairs. Third, we need an improved consumer related policy and information system so as to promote the employment of certificated consumer counselors. Forth, it is necessary to inspire public with the importance of consumer counselling.