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工作重塑对组织承诺与创新行为的影响——基于中国互联网企业的研究

원문정보

The Impact of Job Crafting on Organizational Commitment and Innovative Behavior Among Employees in Chinese Internet Companies

王昱力, 刘夏, 崔守瀅

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초록

영어

The rapid advancement of big data and artificial intelligence (AI) technologies is profoundly reshaping the global industrial landscape and human resource management practices. The wave of production automation, epitomized by Industry 4.0, has increasingly replaced traditional human labor with machine labor, enhancing production efficiency while also raising concerns about technological unemployment. AI has not only transformed production methods but may also fundamentally reshape the innovation process itself, making employees’ innovation capabilities and organizational commitment critical for maintaining workplace competitiveness in the intelligent era. At the same time, big data and AI technologies empower employees by enabling convenient access to information, facilitating skill acquisition, and supporting collaboration across time and space. These advancements provide employees with unprecedented opportunities to independently design and manage their work tasks. In this context, job crafting, defined as employees' proactive adjustments to their work tasks, methods, and relationships, has garnered growing attention from both scholars and practitioners. Job crafting not only enhances employees’ adaptability in response to technological changes but also enables them to leverage their strengths more effectively. By increasing work meaningfulness and job satisfaction, job crafting fosters greater work autonomy and a stronger sense of purpose. Through job crafting, employees gain higher levels of work autonomy, which in turn strengthens their sense of identity and belonging within the organization, ultimately enhancing their organizational commitment. Moreover, job crafting creates opportunities for exploration and experimentation, stimulating employees’ innovative potential and promoting innovative behavior. Notably, both organizational commitment and innovative behavior require deep psychological engagement, underscoring the importance of psychological mechanisms in this process. While prior research has predominantly focused on organizational factors such as leadership styles and organizational culture, there has been relatively limited exploration of individual psychological mechanisms. Psychological ownership may play a crucial mediating role in this relationship. Job crafting not only directly enhances employees’ organizational commitment and innovative behavior but also reinforces these positive effects by fostering a stronger sense of belonging and responsibility for their work. However, existing studies have primarily examined the direct effects of job crafting, with limited attention to the underlying psychological mechanisms. Building on this gap, this study presents the following key findings: (1) job crafting positively influences organizational commitment; (2) job crafting positively influences innovative behavior; (3) psychological ownership mediates the relationship between job crafting and organizational commitment; and (4) psychological ownership mediates the relationship between job crafting and innovative behavior. These findings highlight that, in the context of rapid technological change, job crafting not only facilitates employee adaptation but also generates greater organizational value. By examining the psychological mechanisms underlying job crafting, this study addresses a critical theoretical gap and provides practical insights for organizations seeking to develop more effective management strategies that simultaneously enhance both employee commitment and innovation performance.

목차

Abstract
1. 研究背景
2. 理论回顾与假设发展
2.1 工作重塑(Job Crafting)
2.2 心理所有权(Psychological Ownership)
2.3 组织承诺(Organizational Commitment)
2.4 创新行为(Innovative Behavior)
2.5 工作重塑和组织承诺的假设
2.6 工作重塑和创新行为的假设
2.7 心理所有权的中介效应的假设
2.8 研究模型
3. 研究方法
3.1 研究对象
3.2 问卷设计测量
4. 研究结果
4.1 人口统计特征
4.2 信效度分析
4.3 假设验证
5. 结论
5.1 讨论
5.2 理论和实践意义
5.3 局限性和未来方向
参考文献

저자정보

  • 王昱力 왕욱역. 釜山大学 管理学院
  • 刘夏 류하. 澳门理工大学 人文及社会科学学院/ 三亚航空旅游职业学院 人文社科学院
  • 崔守瀅 최수형. 釜山大学 管理学院

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