원문정보
Effects of Innovation behavior and Learning Orientation of Airline staff on Job Performances
초록
영어
As airlines are based on human resources, securing and cultivating excellent human resources is important to airline performance. The purpose of this study is to verify how innovation behavior and learning orientation affect job performance for airline employees and to verify the mediating effect of knowledge sharing. A survey was conducted on employees of three domestic airlines. Innovation behavior and learning orientation had a direct effect on job performance and indirectly on knowledge sharing. Based on this, the following conclusions were drawn. First, the higher the innovation behavior of airline employees, the more active knowledge sharing is. The airline's open organizational culture is needed. Second, employees with high learning orientation are active in sharing knowledge. Airlines should have a culture that actively supports learning and encourages employees.Third, when knowledge sharing among airline employees increases, job performance improves. There is a need for a new education program for airlines and a process for knowledge fusion. Fourth, the mediating effect of knowledge sharing was practically verified in the influence of airline employees' innovation behavior and learning orientation on job performance.
목차
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 혁신 행동
2. 학습 지향성
3. 지식공유
4. 직무성과
Ⅲ. 연구설계
1. 연구모형 및 가설의 설정
2. 변수의 조작적 정의
3. 설문지 구성
4. 조사방법과 조사 기간
Ⅳ. 분석결과
1. 인구통계학적 특성
2. 타당성 및 신뢰도 검증.
3. 가설 검증
Ⅴ. 결론
참고문헌