원문정보
Meta-Analysis on the effectiveness of airline crew training and education
초록
영어
The purpose of this study is to analyze the relationships among variables related to the training and training of airline crews by conducting meta-analysis based on a number of empirical studies related to the effects of training and training for airline crew. In order to achieve the above-mentioned objectives, collection of journal articles published in Korea was conducted by January 2019, and coding was performed with 54 subgroup statistics from 12 domestic journals. Meta-analysis was performed on the coded data through the CMA 3.0 program. The main results revealed in this study are as follows. First, the overall average effect size (Hedge's g) related to education and training of airline crews was 0.413, showing a result between small or medium effect sizes. Second, the effect size among the dependent variables of the study related to education and training of airline crews was in order of customer orientation, personal orientation, and organization orientation. Third, the result of analysis according to the type of training of airline crew showed that safety training was more effective than service training. Based on the results of the meta-analysis, the implications of the study were derived.
목차
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 교육 훈련의 개념 및 중요성
2. 항공사 승무원의 교육 훈련
3. 메타분석의 개념
III. 연구설계
1. 자료의 선정 및 수집
2. 자료의 코딩
3. 대상논문 자료 분석
IV. 연구결과
1. 항공사 승무원 교육 훈련 효과성의 전체 평균 효과크기
2. 종속변인 구분(개인지향, 고객지향, 조직지향)에 따른 효과크기
3. 교육 훈련 종류에 따른 효과크기
4. 항공사 구분에 따른 효과크기
5. 출판편향 분석
V. 논의 및 결론
참고문헌