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커피전문점 선택속성이 브랜드 선택에 미치는 영향 : 다항로짓 모형의 적용

원문정보

The Effect of Coffee Shop Selection Attributes on the Choice of Brand : Using a Multinomial Logit Model

김현주, 이희찬

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초록

영어

This study aims to assume determinants of coffee shop brands after analyzing selection behavior by taking into account coffee shop selection attributes, coffee involvement, demographic variables, purpose of visiting coffee shops, and so on and identify subdivided characteristics of consumers through the MNL model. When it came to Starbucks, it has been found that consumers had higher preference as education level went higher and white collar workers had greater preference than blue collar workers. It has been found that atmosphere factor and brand factor had positive influence on choice of brand. When it came to Ediya, consumers preferred it as income went lower and preference was high when purpose of visit was individual appointment. It has been identified that atmosphere factor and brand factor had negative influence on choice of brand. When it came to Twosome Place, preference was high from group with low education level and preference was low when purpose of visit was drinking coffee. It has been found that service factor had positive influence on choice of brand and atmosphere factor had negative influence on choice of brand. Coffee shops should enhance competitiveness by understanding their status and consumers' subdivided characteristics and develop differentiated strategies to maximize economic effects based on demand promotion.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 커피전문점 선택속성
2. 커피전문점 브랜드 선택 행동
3. 다항로짓모형 (MNL : Multinomial Logit Model)
4. 커피관여도
Ⅲ. 자료 및 모형설정
1. 자료수집 및 분석방법
2. 다항로짓모형(MNL)의 설정
Ⅳ. 실증분석 및 결과
1. 표본의 인구통계학적 분석
2. 커피전문점 이용형태 특성 분석
3. 커피전문점 선택속성 및 커피 관여도 요인화
4. 다항로짓모형(MNL) 추정 결과
Ⅴ. 결론
참고문헌

저자정보

  • 김현주 Hyunju Kim. 세종대학교 일반대학원 호텔관광경영학과 박사과정
  • 이희찬 Heechan Lee. 세종대학교 호텔관광경영학과 교수

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