원문정보
초록
영어
In cosmetology management, there can never be too much emphasis on the necessity of the study of manpower management. In the case of cosmetologists, as they find greater satisfaction in their profession providing services by focusing on interpersonal relationships, they will become more responsible in their work. In addition, job satisfaction has an effect on personal health and social functions as well as the quality of services. For cosmetologists, it is essential to improve the quality of cosmetology services that are directly related to the sales of a beauty salon in fulfilling their duties. Even though they continue to work hard to maintain a close relationship with customers with the goal of achieving their personal and organizational goals, they may not be satisfied with their job itself. Therefore, this study investigated cosmetologist job satisfaction and job performance and found the following: First, according to an analysis of demographic characteristics by beauty shop, a statistically significant difference was observed in age, marital status, education and major. In terms of type of business, a significant difference was found in field of work, length of service and work hours. Second, according to factor analysis and reliability analysis between job satisfaction and job performances, the results were reliable. Third, a significant correlation was detected between job satisfaction and job performance. Fourth, as factors influencing job satisfaction were higher, job performances increased.
목차
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 직무만족의 개념
2. 직무성과의 개념
Ⅲ. 연구 방법
1. 연구 대상 및 자료수집
2. 자료분석
Ⅳ. 연구 결과 및 고찰
1. 미용종사자의 인구통계학적 특성
2. 미용종사자의 직무만족도 및 직무성과의 요인분석
3. 뷰티샵별 직무만족도 요인과 직무성과간의 상관관계
4. 뷰티샵별 직무만족도 요인이 직무성과에 미치는 영향
Ⅴ. 결론
참고문헌