원문정보
Antecedents of Interpersonal Trust in SNS : In Case of Twitter Users
초록
영어
SNS has been recognized as a means of expanding social capital by promoting interaction and efficient communication among users. On the other hand, there are serious concerns on negative side of social network which is often called epidemics. Trust plays a critical role in controlling the spread of distorted information and vicious rumor as well as reducing uncertainties and risk from unreliable users in social network. This study focuses on what the antecedents of interpersonal trust are in social network. We performed online survey from 252 Twitter users and tested candidate antecedents which are chosen from previous literature. As a result, propensity to trust of trustor, ability and sincerity of trustee, intimacy between trustor and trustee significantly affected to the interpersonal trust in Twitter.
목차
1. 서론
2. 문헌연구 및 연구가설
2.1 신뢰의 개념
2.2 신뢰형성 영향요인 연구
3. 연구가설
3.1 신뢰성향(Propensity to trust)
3.2 능력(Ability)
3.3 성실성(Sincerity)
3.4 친밀성(Closeness)
4. 조사 설계
5. 연구결과
5.1 인구통계학적 특성 및 기술통계
5.2 측정의 신뢰성 및 타당성 분석
5.3 가설검정
6. 결론
6.1 시사점
6.2 연구의 한계와 향후연구
참고문헌