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빅 데이터의 새로운 고객 가치와 비즈니스 창출을 위한 대응 전략

원문정보

Correspondence Strategy for Big Data’s New Customer Value and Creation of Business

고준철, 이해욱, 정지윤, 강경식

피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

Within last 10 years, internet has become a daily activity, and humankind had to face the Data Deluge, a dramatic increase of digital data (Economist 2012). Due to exponential increase in amount of digital data, large scale data has become a big issue and hence the term ‘big data’ appeared. There is no official agreement in quantitative and detailed definition of the ‘big data’, but the meaning is expanding to its value and efficacy. Big data not only has the standardized personal information (internal) like customer information, but also has complex data of external, atypical, social, and real time data. Big data’s technology has the concept that covers wide range technology, including ‘data achievement, save/manage, analysis, and application’. To define the connected technology of ‘big data’, there are Big Table, Cassandra, Hadoop, MapReduce, Hbase, and NoSQL, and for the sub-techniques, Text Mining, Opinion Mining, Social Network Analysis, Cluster Analysis are gaining attention. The three features that ‘bid data’ needs to have is about creating large amounts of individual elements (high-resolution) to variety of high-frequency data. Big data has three defining features of volume, variety, and velocity, which is called the ‘3V’. There is increase in complexity as the 4th feature, and as all 4features are satisfied, it becomes more suitable to a ‘big data’. In this study, we have looked at various reasons why companies need to impose ‘big data’, ways of application, and advanced cases of domestic and foreign applications. To correspond effectively to ‘big data’ revolution, paradigm shift in areas of data production, distribution, and consumption is needed, and insight of unfolding and preparing future business by considering the unpredictable market of technology, industry environment, and flow of social demand is desperately needed.

목차

Abstract
 1. 서론
 2. 이론적 고찰
  2.1 빅 데이터 비즈니스 정의
  2.2 빅 데이터 기술의 이해
  2.3 빅 데이터의 세 가지 특징
  2.4 빅 데이터의 4가지 구성요소(특성)
 3. 빅 데이터 활용가치 및 적용사례
  3.1 데이터 활용 전략
  3.2 데이터 활용에 필요한 3대 요소
  3.3 빅 데이터 활용 영역 및 적용사례
  3.4 빅 데이터 활용의 저해요인과 극복방안
 4. 새로운 고객가치와 비즈니스 창출
  4.1 새로운 비즈니스 등장의 배경
  4.2 빅 데이터의 산업별 기여 분야
 5. 빅 데이터 확산에 따른 도전과 기회
 6. 시사점
 7. 참고문헌

저자정보

  • 고준철 Joon-Cheol Koh. 명지대학교 산업경영공학과
  • 이해욱 Hae-Uk Lee. 명지대학교 산업경영공학과
  • 정지윤 Jee-Youn Jeong. 명지대학교 산업경영공학과
  • 강경식 Kyung-Sik Kim. 명지대학교 산업경영공학과

참고문헌

자료제공 : 네이버학술정보

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