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논문검색

여행업 중간관리자의 서번트리더십이 이직의도에 미치는 영향에 관한 연구

원문정보

A Study on the Effect of the Servant leadership in the Travel Agency on Turnover Intention

장혜란, 안계남

피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

This study aims to understand the following points; how the servant leadership in tourist manager influences on turnover intention, which mediated by organizationsupporting consciousness and devotion to organization. As the result of proving hypothesis, the servant leadership of middle management in tourist business was conducting supporting consciousness that tourist business organization supports individual employees and it allows them to partly devote themselves to organization. This research has proved that Perceived Organizational Support does not have influence on turnover intention. This is the point of this research. However, the previous researches have shown that Perceived Organizational Support have an effect on hotels, food service industry and any other general business. So it is said that the reaction to Perceived Organizational Support in travel business have different results from others due tothe systematic properties of travel business based on this results, The consistent researches should be continued.

목차

ABSTRACT
 I. 서론
 II. 이론적 배경
  1. 여행업의 중간관리자
  2. 서번트리더십
  3. 조직후원인식과 조직몰입
  4. 이직의도
 III. 조사설계
  1. 연구모형
  2. 연구가설
  3. 설문지의 구성
  4. 자료수집과 분석방법
 IV. 분석결과
  1. 조사 표본의 빈도
  2. 신뢰성과 타당성 검토
  3. 확인적 요인분석
  4. 가설 검증 및 선행연구결과와의 비교
 V. 결론 및 시사점
 참고문헌

저자정보

  • 장혜란 Hyeran Jang. 관광경영학회
  • 안계남 Gyenam An. 안양대학교

참고문헌

자료제공 : 네이버학술정보

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