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영어

Food Service: Job Satisfaction at First? or Knowledge Management at First? Lee, Jae-Woon․Sul, Hoon-Ku․Byun, Chan-Bok The purpose of this study is to find out the relationship between employee's job satisfaction and knowledge management process in food service industry. This study needs to identify which construct is the a precedent between employee's job satisfaction and knowledge management. This study analyzes its relationship between the effect of job satisfaction and knowledge management process. A survey for employees in several major casual dining restaurants with structured questionnaire is used to examine these relationships. The results indicate that employees' job satisfaction significantly and directly influence on the knowledge management process which can be classified as knowledge generating, sharing, storing, and utilizing.