earticle

영어

This study has been carried out in order to make a contribution to insuring substan-tiality of the hotel industry's training in the future by grasping what effects the training and organizational environment of the hotel industry will have on the motivation of employees.For accomplishing the purpose, this study has advanced theoretical considerations based on documentary research and previous studies and also conducted demonstrative an-alyses using the variables extracted through the theoretical considerations.The questionnaire survey was confined to employees working in the guest room depart-ment, food and beverage department, cuisine department and administrative (supporting) de-partment of 13 top-class hotels in Seoul Metropolitan Area, and the self-administered method was chosen for questionnaire survey. It has turned out that support from the organization and bosses, in particular, have a very significant effect on the motivation, and this verifies the support of the organization or bosses can help carry out work activities with strong motivation and raise the volition of achieving the objectives. That means the motivation of employees will be enhanced if there is an institutional mechanism for this support.