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Internal Customer Satisfaction, Customer Orientation and Job Satisfaction toward Performance in Corporate

Sang-Lin, Han, Jung-Kun, Park, Myoung-a, An

서비스마케팅학회 서비스마케팅학회 학술대회 발표논문집 초연결 사회와 서비스마케팅의 혁신 2016.05 pp.51-63

The Effect of Product Quality and SERVQUAL on Customer Satisfaction and Customer Loyalty KCI 등재

Keon-Hee Lee, Jae-Hwi Jeong

한국전문경영인학회 전문경영인연구 제21권 제1호 통권 제53호 2018.04 pp.359-372

The Effect of Service Orientation of Vietnamese Beauty Workers on Customer Satisfaction and Customer Loyalty KCI 등재

Kyoung In Kim

아시아유럽미래학회 유라시아연구 제17권 제4호 통권 제59호 2020.12 pp.143-156

The Effect of Logistics Services, Corporate Image, Product Reliability & Customer Services on Customer Satisfaction and Repurchase Intention in e-Commerce KCI 등재

Soo-Ho Choi

한국디지털정책학회 디지털융복합연구 제17권 제6호 2019.06 pp.159-167

The Influence of Quality of Physical Environment, Food and Service on Customer Trust, Customer Satisfaction, and Loyalty and Moderating Effect of Gender: an Empirical Study on Foreigners in South Korean Restaurant KCI 등재

Yong Ho Shin, Liu Yu

국제문화기술진흥원 International Journal of Advanced Culture Technology(IJACT) Volume 8 Number 3 2020.09 pp.172-185

Customer satisfaction of feminine cleanser containing human stem cell conditioned media

Vira Kchorng, Subham Sharma, Johny Bajgai, Ailyn Fadriquela, Md. Habibur Rahman, Cheol-Su Kim, Kyu-Jae Lee

한국물학회 한국물학회지 Vol.9 No.1 2021.11 p.41

Customer Satisfaction from Open Source Software Services in the Presence of Commercially Licensed Software KCI 등재

Jung Oh Moon, Habin Lee, Jong Woo Kim, Emel Aktas, Aggeliki Tsohou, Youngseok Choi

한국경영정보학회 Asia Pacific Journal of Information Systems 제25권 제3호 2015.09 pp.473-499

American Customer Satisfaction Index(ACSI)와 사회자본을 활용한 지역축제 연구 : - 익산시 지역축제를 중심으로 - KCI 등재후보

김정기, 박상만

대한지방자치학회 한국지방자치연구 제13권 제1호 통권34호 2011.05 pp.55-81

Efficiency and Customer Satisfaction

Chul Soo Kim, Youn Tae Kim, Chang Soo Seo, Yong Sik Chang

한국경영정보학회 KMIS International Conference 2004년 하계통합학술대회(경영정보학회논문Part) 2004.08 pp.1-19

The Study on Customer Satisfaction Evaluation of Post Express (EMS) KCI 등재

Jian Li, Seo, Yong-Seok

대한경영정보학회 경영과 정보연구 제40권 제4호 2021.12 pp.127-149

A Study on Customer Satisfaction in Korean Coffee Shops

Lee, Dong-Cheol, Kim, Sung-Jin, Kim, Won-Sig

동중앙아시아경상학회 동중아시아경상학회 학술대회 Challenges of Practical Management in the Global Age 2018.07 pp.177-192

Correlation Analysis of Airline Customer Satisfaction using Random Forest with Deep Neural Network and Support Vector Machine Model

Sang Hoon Hong, Bumsu Kim, Yong Gyu Jung

한국인터넷방송통신학회 International Journal of Internet, Broadcasting and Communication Vol.12 No.4 2020.11 pp.26-32

An empirical study on customer satisfaction : Mobile phone users in an emerging market KCI 등재

Nusrat Jahan, Md. Mostafizur Rahman, Md. Alamgir Hossain, Hoque Saiful

한국디지털정책학회 디지털융복합연구 제17권 제4호 2019.04 pp.75-85

Managing quality attributes using customer satisfaction coefficient KCI 등재후보

송해근, 김광필

대한안전경영과학회 대한안전경영과학회지 제19권 제1호 2017.03 pp.157-167

A Structural Relationship between Pleasure and Customer Satisfaction, Switching Costs, and Relationship Commitment in Fitness Center KCI 등재

Yang-Young Kim, Kyung-Won Byun

한국인터넷방송통신학회 The International Journal of Advanced Smart Convergence Volume 10 Number 4 2021.12 pp.158-164

Impact of Logistics Information Service on Customer Satisfaction : An Empirical Study with Assurance as the Moderator

Liu Chang, Jia YongFei, Kong Bei

ASCONS IJASC Volume 1 Number 1 2019.03 pp.1-6

The Effect of Selection Factors on Customer Satisfaction in Hair Salons : Evidence from Customers with Different Enneagram Personality Types KCI 등재

Jin, Yun-Jung, Kim, Sung-Nam, Shin, Yong-Jae

한국기업경영학회 기업경영연구 제26권 제1호 통권 제83호 2019.02 pp.97-119

A Study on the Influence on Customer Satisfaction in Mobile Telecommunications Service Quality between China and Korea KCI 등재

Ran Hong Cui, Kwang Ryul Jung, Chang Eun Kim

대한안전경영과학회 대한안전경영과학회지 제10권 제1호 2008.03 pp.175-181

Relationship Marketing : The Long-Term Customer Satisfaction for Korean Consumer Markets

Sang T. Choe

한국전략마케팅학회 마케팅논집 제6집 제2권 통권 제12호 1997.08 pp.125-134

The Influence of Salesperson Selling Behaviors on Customer Satisfaction wIth Products.

Kim, Seong Hwan

대한산업경영학회 산업융합연구(구 대한산업경영학회지) 제5권 제2호 2007.12 pp.3-19