earticle

논문검색

연구논문

네일관리에 대한 인식 및 네일서비스 만족도에 관한 연구

원문정보

Wareness of Nail Care and Satisfaction Level with Quality of Nail-Shop Services

김경희, 김주덕

피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

Beauty Art typically has been viewed as the best way to represent women's beauty. Specifically, nail art is a mean for the new generation to unveil their individuality. Nail-shop customers usually feel refreshed, and that emotional change gives them aesthetic and emotional satisfaction. The popularization of nail art and the growth of nail-art market arises the people's concern to the necessity of marketing strategy as part of the beauty industry, as well as the importance of service quality and customer satisfaction. The purpose of this study is to examine women's changing view of nail care and relevant consumption behavior. Also to analyze the voice of customers about the quality of services provided by nail shops, and to have the right understanding of the industry and as well as to determine some of the right directions for marketing.

목차

Abstract
 I. 서론
  1. 연구의 필요성 및 목적
  2. 연구문제
 II. 연구방법 및 절차
  1. 연구 대상 및 절차
  2. 측정도구
  3. 자료처리 및 분석
 III. 연구결과 및 해석
  1. 네일관리에 대한 인식 및 소비행동 분석
  3. 네일샵 서비스품질 요인에 따른 만족도
  4. 서비스 만족도에 대한 고객애호도 분석
 IV. 결론 및 제언
  1. 요약 및 결론
  2. 연구의 시사점
 참고문헌

저자정보

  • 김경희 Kyong Hee Kim. 숙명여자대학교 원격대학원 향장미용학과
  • 김주덕 Ju Duck Kim. 숙명여자대학교 원격대학원 향장미용학과

참고문헌

자료제공 : 네이버학술정보

    함께 이용한 논문

      ※ 원문제공기관과의 협약기간이 종료되어 열람이 제한될 수 있습니다.

      0개의 논문이 장바구니에 담겼습니다.