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영어

The purpose this research is the study's theoretical foundation for the Six Sigma management services company based on the success of the Six Sigma management element, the element boundaries and expectation’s effects, measures for success, the application of Six Sigma in the service sector in any way, and whether it should apply to us. Six Sigma success of the esearch results of the service industry is the first point, indirect business sector, the success of the oject, rather than how many points will affect a customer about the project, selecting high weight hould be placed in the second, more accurate selection of the customer's needs paakin CTQ Core,
which is vital to the success of this project. Thirdly, the existing survey data and utilize opriately, we can accurately analyze the needs of the customer's ability to give our nation a BB. Fourth, the company's strategy to be associated with the project's selection is important. Fifth, BB Cross Functioal Team consisting of more than perform solo DMADV project activities are effective.