earticle

영어

Purpose: The purpose of this research is to understand the relationship between emotional
labor and job stress for clinical nurses.
Method: The information for this research has been gathered in method of questionnaire for
202 nurses working in a hospital from January 30 to February 10, 2006. Results; The
emotional labor for clinical nurses showed 2.43 on a scale of 4 and the job stress showed
49.84 out of 100. The correlation between the emotional labor and job stress showed that the
emotional labor was higher, job stress was also higher. The result was that the factors that
influenced the emotional labor were health status in a subjective point of view, working
department, and the personality. The factors that influence job stress were self-efficacy,
working department, and health status in a subjective point of view. Conclusion: The
result of the research showed that emotiona labor and job stress for clinical nurses were
high and the strategy for reduction in those two areas is needed. Especially, diversified
plans for job demand and occupational climate in an area of job stress that is correlated to
emotional labor will be needed to minimize the emotional labor and job stress.