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논문검색

Original Article

국내외 비대면 약료 서비스 가이드라인 비교

원문정보

Comparative Analysis of Korean and International Telepharmacy Guidelines

김태우, 정용성, 이인향

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초록

영어

Objective: This study aimed to comparatively analyze selected countries’ telepharmacy guidelines and propose directions for improving domestic guidelines. Methods: This was a multi-country comparative study analyzing 8 guidelines from 7 countries including South Korea, Australia, Canada, Singapore, Spain, UK and US. The analytical framework, based on WHO and International Pharmaceutical Federation reports, comprised eight core items and was applied to analyze the guidelines. Guidelines’ completeness was assessed using a three-tiered scale by two independent researchers. Results: Guidelines generally defined telepharmacy as qualified pharmacists using Information and Communication Technology for remote medication supervision and is emphasized as a supplement to face-to-face services. The primary difference between the Korean and international systems lies in the strictness versus maturity of regulations. International guidelines, often produced by professional organizations, ensure service quality while allowing broader pharmacist autonomy. Five countries, except South Korea and the UK, offered expanded services such as Comprehensive Medication Management (USA) and chronic disease management (Singapore). Korea showed the strictest procedural controls (e.g., volume limits) but lacked explicit standards for service quality or quality management. In contrast, Australia, Canada, Singapore, and the USA required tele-counseling quality to be equivalent to or higher than face-to-face care. Among the countries analyzed, only Korea specified details of the service reimbursement system. Conclusion: To enhance domestic service quality, it is necessary to establish an institutional framework for standardizing counseling criteria, broadening specialized services through social consensus, and systematizing education to strengthen pharmacists' digital competencies, along with the active and voluntary participation of pharmacist associations.

목차

ABSTRACT
연구 방법
연구 설계와 조사 국가의 선정
분석틀
자료의 수집 및 분석
연구 결과
조사대상국 및 가이드라인
분석틀에 따른 가이드라인 충실도
비대면 약료 서비스의 정의와 범위
비대면 약료 서비스 제공자 자격과 역량 강화를 위한 교육
비대면 약료 서비스 제공 절차와 서비스의 질
비대면 약료 서비스 품질관리
기술 인프라 환경과 서비스 보상
고찰
연구의 강점과 한계
정책 제언
결론
감사의 말씀
이해 상충
References

저자정보

  • 김태우 Tae-Woo Kim. 영남대학교 약학대학
  • 정용성 Yong-Seong Jeong. 영남대학교 약학대학
  • 이인향 Iyn-Hyang Lee. 영남대학교 약학대학

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