원문정보
초록
영어
This study investigates how reality shock shapes turnover intention and examines the moderating roles of realistic job preview (RJP), training, and inclusive leadership. Based on survey data from 226 Gen Z employees in China, regression analyses show that reality shock significantly increases turnover intention. Contrary to conventional expectations, however, RJP, training, and inclusive leadership did not mitigate this effect; instead, they amplified the positive relationship between reality shock and turnover intention. These findings suggest that Gen Z's digital-native characteristics, value-driven career orientation, and preference for flexible work arrangements heighten tensions with traditional management practices, making expectation-reality gaps more likely to trigger turnover intentions. This study enriches the understanding of Gen Z's distinctive turnover behavior and provides empirical insights for organizations seeking to retain and manage this cohort more effectively.
목차
I. Introduction
II. Theory and Hypotheses
2.1 Expectancy Theory
2.2 The Uniqueness of Gen Z
2.3 The Moderating Effect of Traditional Coping Strategies in the Context of Gen Z
Ⅲ. Methods
3.1 Data and Sample
3.2 Measures
IV. Results
4.1 Reliability and Validity Analysis
4.2 Descriptive Statistics and Correlation Analysis
4.3 Regression Analysis and Moderation Effect Testing
V. Discussion
5.1 Theoretical Implications
5.2 Practical Implications
5.3 Limitations and Future Studies
5.4 Conclusion
References