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Purpose : This descriptive correlation study explored the moderating effects of supervisor’s support, coworker’s support and family’s support on the relationship between emotional labor and job stress of department store sales workers. Methods : The data were collected from 147 employees with at least one month of sales experience at an L department store located in S city. The data were analyzed using descriptive statistics, independent t-test, ANOVA analysis of variance, Pearson’s correlation coefficient, and multiple regression with the SPSS/WIN 29.0 program. Results : Emotional labor showed a significant positive correlation with job stress(r=.46, p<.001). Supervisor’s support(β=.78, p<.001) and coworker’s support(β=.67, p=.005) were found to moderate the relationship between emotional labor and job stress. Conclusion : These findings suggest the need to enhance supervisor’s and coworker’s support through organizational-level leadership programs, improved work systems, and initiatives that strengthen cooperation among colleagues and foster a sense of community.