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Purpose: To analyze the factors influencing the level of satisfaction among college students who had received orthodontic treatment for malocclusion. Methods: A survey was conducted among 310 male and female college students from the Daegu and Gyeongsangbuk-do regions who had undergone orthodontic treatment at dental clinics or hospitals. Altogether, 298 responses (96.1%) were included in the final analysis after excluding 12 incomplete or invalid questionnaire. Results: The satisfaction levels with dental clinics and hospitals varied according to the respondents’ general characteristics. The most influential factor on satisfaction was “listening to patients’ opinions by medical staff,” followed by “cleanliness of the hospital environment,” “friendliness of the dentist,” and “detailed explanation of the overall treatment process by medical staff.” Conclusion: Patient satisfaction with dental clinics and hospitals differed depending on their general characteristics. Among the detailed influencing factors, professionalism (“listening to patients’ opinions by medical staff”), kindness (“cleanliness of the hospital environment” and “friendliness of the dentist”), and efficiency (“detailed explanation of the treatment process by medical staff”) factors were the most significant contributors to overall satisfaction.