원문정보
초록
영어
This study proposes a method for objectively evaluating the value of designers in the growing field of digital care services, which is expanding due to aging and increasing demand for personalized care, focusing on co-production services combined with public design. To this end, we explored methods for quantifying the value created by designers by applying EROI, an economic value evaluation indicator, and SROI, a social value evaluation indicator. The results of the study suggest the possibility of objectively measuring the value of public design services and discuss the limitations of this evaluation method and future research directions. We designed this study to establish an integrated evaluation framework that captures the full spectrum of value—both economic and social—generated by designers in the field of public digital care services. By applying EROI and SROI methodologies, we aim not only to quantify designers’ contributions more objectively, but also to promote greater recognition of their strategic role in shaping sustainable and user-centered public services. The proposed approach is expected to provide evidence-based tools for public institutions to implement more effective compensation, policy planning, and performance management systems in design-driven care projects.
목차
1. INTRODUCTION
1.1 Background and Necessity of Research
1.2 Purpose of the Study
2. THEORY
2.1 Co-production and Public Design
2.2 Analysis of Domestic Cases of Digital Community Care Public Design
2.3 Concepts and Evaluation Methods of EROI and SROI
3. EXPERIMENTS
3.1 Research Design
3.2 Evaluation Indicators
4. RESULTS
4.1 Analysis of EROI Application Cases
4.2 SROI Application Case Analysis
4.3 Integrated Approach to Designer Value Evaluation
4.4 Comparative Analysis Between Traditional Evaluations and the Proposed EROI/SROI Model
5. DISCUSSION
5.1 Significance and Applicability of the Study
5.2 Limitations of the Study and Future Tasks
6. CONCLUSION
ACKNOWLEDGEMENT
REFERENCES