earticle

한국어

Following the COVID-19 pandemic, the use of kiosks surged, posing significant challenges for senior users. This study aims to improve kiosk user experience (UX) design for senior users by introducing a voice-based adaptive user interface (UI) alongside traditional touch input. This dualinput design intends to provide a more familiar and less visually cluttered experience for seniors. By incorporating personalized UI elements and a recommendation system, the process is streamlined, offering an experience akin to face-toface services. The results of this study aim to enhance kiosk accessibility and user experience for seniors. Future work includes the development of a prototype and conducting usability testing with senior user groups to validate the effectiveness of the proposed design.