원문정보
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초록
영어
This study examines public opinion responses to the 2012 Beijing "7.21" flood disaster. It analyzes the evolution of online discourse, focusing on drainage system deficiencies, government response efficiency, donation transparency, and information release delays. Findings show that slow official communication eroded public trust, fueling rumors and negative sentiment. While online opinion can push governance improvements, mismanagement may harm government credibility. To address this, the study suggests a rapid response mechanism, enhanced public opinion monitoring, and greater information transparency to improve crisis communication and maintain social stability.
목차
Abstract
I. Introduction
Ⅱ. Theoretical Background
1. Major Natural Disasters
2. Online Public Opinion
Ⅲ. Beijing &quat;7. 21&quat; Flood in China
1. The Initial Stage of Public Sentiment
2. The Intermediate Stage of Public Opinion
3. The Later Stage of Public Opinion
Ⅳ. Shortcomings in Responding to Online Public Opinion During Natural Disasters
1. Inadequate Public Opinion Management and Crisis Response
2. Outdated Concepts of Online Public Opinion Management
3. Information Disclosure is Relatively Delayed
V. Recommendations for Responding to Online Public Opinion During Natural Disasters
1. Establish a Rapid Response Mechanism
2. Creating a Comprehensive Online Public Opinion Monitoring System
3. Establish a Network Public Opinion Early Warning Mechanism
VI. Conclusion
References
I. Introduction
Ⅱ. Theoretical Background
1. Major Natural Disasters
2. Online Public Opinion
Ⅲ. Beijing &quat;7. 21&quat; Flood in China
1. The Initial Stage of Public Sentiment
2. The Intermediate Stage of Public Opinion
3. The Later Stage of Public Opinion
Ⅳ. Shortcomings in Responding to Online Public Opinion During Natural Disasters
1. Inadequate Public Opinion Management and Crisis Response
2. Outdated Concepts of Online Public Opinion Management
3. Information Disclosure is Relatively Delayed
V. Recommendations for Responding to Online Public Opinion During Natural Disasters
1. Establish a Rapid Response Mechanism
2. Creating a Comprehensive Online Public Opinion Monitoring System
3. Establish a Network Public Opinion Early Warning Mechanism
VI. Conclusion
References
키워드
- natural disasters
- online public opinion
- emergency management
저자정보
참고문헌
자료제공 : 네이버학술정보