원문정보
초록
영어
Objectives: This study evaluated parental satisfaction at the National Children's Hospital of the Lao PDR. Methods: A cross-sectional survey was conducted with 208 parents at the National Children's Hospital. Furthermore, One-on-one interviews were conducted by four trained interviewers using the Patient Satisfaction Questionnaire Short Form (PSQ-18), which assessed communication with healthcare providers, explanation of illness, and financial satisfaction. Results: Parents had a high overall satisfaction rate (72.6%), with strong communication and service satisfaction scores, but relatively lower financial satisfaction. Satisfaction levels were higher among men, those with lower educational levels, and those who traveled longer distances to the hospital. Conclusions: Tailored healthcare strategies are needed to better meet parental needs at the National Children's Hospital of Lao PDR. Future research should use larger, more diverse samples and mixed -methods to enhance the understanding of parental satisfaction.
목차
Ⅰ. 서론
Ⅱ. 연구 방법
1. 연구설계
2. 연구대상
3. 연구목적
4. 조사도구
5. 자료수집 및 분석방법
Ⅲ. 연구결과
1. 조사대상자의 일반적 특성
2. 영역별 의료서비스 만족도
3. 일반적 특성에 따른 하위영역별 의료서비스만족도
4. 하위영역별 의료서비스 만족도 관련 요인
Ⅳ. 고찰
Ⅴ. 결론
REFERENCES