earticle

영어

The study aimed to explore the influence of servant leadership among beauty salon owners on the innovative work behavior and self-efficacy of beauty salon workers. A questionnaire survey was conducted among beauty salon workers in Busan from February 26 to March 10, 2024, spanning 14 days. A total of 302 responses were analyzed using SPSS 25.0. The findings are as follows: Firstly, servant leadership had a statistically significant positive impact on innovative work behavior across all five factors—altruistic calling, emotional healing, wisdom, persuasion, and organizational stewardship. Secondly, in terms of self-efficacy, while organizational stewardship had no significant effect, altruistic calling, emotional healing, wisdom, and persuasion positively influenced self-efficacy with statistical significance. Thirdly, innovative work behavior significantly enhanced self-efficacy. These findings suggest the following recommendations: Beauty salon owners should be supported in enhancing their leadership competencies through various development programs to manage their businesses more effectively. Additionally, providing mental support and diverse welfare benefits to beauty salon workers can encourage innovative work behavior. Furthermore, establishing effective communication channels and emotional support mechanisms between beauty salon owners and workers is essential for fostering efficient organizational relationships.

중국어

本研究旨在于探索美容院院长的仆人领导力对美容从业者的创新任务行为和自我效能感的影响。本研究以釜山地区的美容从业者为对象，从2024年2月26日到3月10日期间，进行了为期14天的问卷调查，最终收取了302份问卷，并运用SPSS25.0统计程序进行了分析，研究结果为如下：第一、院长的仆人领导力对美容从业者创新任务行为的影响研究结果表明，仆人领导力的下位因素利他性使命、情感治愈、智慧、说服、仆人精神等5个因素均具有显著正向影响。其次、 院长的辅助领导力对美容从业者自我效能感的影响研究结果表明，仆人领导力的下位因素中，仆人精神对自我效能感没有影响，而对其他4个因素利他性使命、情感治愈、智慧、说服等均具有显著正向影响。第三、美容从业人员的创新任务行为对自我效能感的影响研究结果表明，美容从业人员的创新任务行为对自我效能感产生显著正向影响。根据上述研究结论，可以得出以下建议。为美容服务产业院长提供有关领导力开发的多元项目，建构有责任感的行业管理模式；为了发挥美容从业者的创新任务行为，院长不仅要向美容从业者提供心理支援，还要制定多元现场福利制度；另外，为有效的组织关系，院长和美容从业人员之间需要摸索出能够产生顺畅交互和情绪支持的适当方案。