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What Factors Affect the Voluntary and Active Social Media Marketing Activities of Nonprofit Organization Members?

원문정보

Cheolho Yoon, José Martí-Parreño

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초록

영어

For nonprofit organizations to effectively conduct social media marketing, which is characterized by viral marketing, it is essential that members engage in voluntary and active social media marketing activities. The purpose of this study was to present and empirically analyze the factors that influence the social media marketing activities of nonprofit organization members. To this end, this paper presents a research model that combines social capital and social cognitive theory based on the theory of reasoned action. To test this research model, valid survey data were collected from 317 members of nonprofit organizations in Korea and analyzed with structural equation modeling. The main results suggest that reciprocity, shared goals, outcome expectations, and self-efficiency affect the social media marketing activity intentions of nonprofit organization members through attitude and subjective norms. These results provide practical guidelines for the revitalization of social media marketing in nonprofit organizations.

목차

ABSTRACT
Ⅰ. Introduction
Ⅱ. Theoretical Background
2.1. Social Media Marketing in Nonprofit Organizations
2.2. Theories Guiding the Social Media Marketing Activity Model
Ⅲ. Research Model and Hypothesis Development
3.1. Research Model
3.2. Hypotheses
Ⅳ. Research Methodology
4.1. Data Collection
4.2. Measurement Development
Ⅴ. Results
5.1. Reliability and Validity of the Measurement Items
5.2. Hypotheses Testing
Ⅵ. Discussion and Contributions
6.1. Contributions
6.2. Limitations
Acknowledgements


저자정보

  • Cheolho Yoon Professor, Department of Business Administration, Mokpo National University, Korea
  • José Martí-Parreño Vice-Rector for Research and Knowledge Transfer, Universidad Internacional de Valencia, Spain

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