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Original Article

항공기 비상구열 좌석 운영의 한계 및 개선 방안

원문정보

Limitations of Aircraft Emergency Exit Row Seat operation and Improvement plans

문혜영, 황호원

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초록

영어

As the aviation industry gradually recovers from a downturn caused by the pandemic, airlines are increasingly focusing on launching various products. This is because passengers now perceive air travel not just as a means of transportation but as an integral part of their journey. Charging extra for emergency exit row seats, offering more space, reflects passengers' desire for a more comfortable travel experience. However, this focus on revenue generation overlooks the critical aspect of security in air transportation. Recent incidents, like a passenger opening an emergency exit on Asiana Airlines Flight OZ8124, highlight the inadequacies in current procedures for allocating emergency exit row seats. This article examines the definition of emergency exit row seats and reviews the current boarding standards for these seats in domestic airlines. It identifies four key issues: (1) the commercialization of emergency exit row seats, (2) inadequate briefing on emergency exit row seats, (3) insufficient procedures for assessing passengers' mental health, and (4) lack of regulations on alcohol consumption for passengers in emergency exit rows. Addressing these issues could lead to two significant outcomes: (1) reshaping public perception of emergency exit row seats, and (2) better preparation for emergencies through continuous monitoring and assessing passengers' mental health. This study reaffirms the importance of emergency exit row seats and the need to improve related procedures.

목차

[Abstract]
Ⅰ. 서론
Ⅱ. 비상구열 좌석의 운영 현황
1. 비상구열 좌석의 정의 및 탑승 제한의 근거
2. 비상구열 좌석 배정절차 수립 주체 및 세부 내용
Ⅲ. 비상구열 좌석 운영 현황의 문제점
1. 비상구열 좌석에 대한 인식의 부족
2. 비상구열 좌석 운영 절차의 공백
Ⅳ. 비상구열 좌석 운영 현황 개선 방안
1. 비상구열 좌석에 대한 인식 개선
2. 비상구열 좌석 운영 절차 보완 방향
Ⅴ. 결론
Acknowledgments
참고문헌

저자정보

  • 문혜영 Hye-Young Moon. 한국항공대학교 박사과정
  • 황호원 Ho-Won Hwang. 한국항공대학교 항공교통물류학부, 교수

참고문헌

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