원문정보
초록
영어
The food industry has been hit hard since the first outbreak of COVID-19 in 2019. However, as of April 2022, social distancing has been resolved and the restaurant industry has gradually recovered, interest in restaurant start-ups is increasing. Therefore, in this paper, 'restaurant start-up' was cited as a key keyword through social media big data analysis using TexTom, and word frequency and cone analysis were conducted for big data analysis. The keyword collection period was selected from May 1, 2022, when social distancing due to COVID-19 was lifted, to May 23, 2023, and based on this, a plan to develop chatbot services for restaurant start-ups was proposed. This paper was prepared in consideration of what to consider when starting a restaurant and a chatbot service that allows prospective restaurant founders to receive information more conveniently. Based on these analysis results, we expected to contribute to the process of developing chatbots for prospective restaurant founders in the future
목차
1. Introduction
2. Theory
2.1 Chatbot
2.2 Natural language processing
2.3 Big Data Analysis
3. Experiments
3.1 Analysis Method
3.2 Word Frequency Analysis
3.3 Concor Analysis
4. Conclusion
4.1. Expected speech and entity
5. Discussion
References