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논문검색

공정관광 인식이 관광만족도에 미치는 영향 : 공정관광 태도의 매개효과와 긍정 심리자본의 조절효과를 중심으로

원문정보

The Effect of Fair Tourism Recognition on Tourism Satisfaction : Focusing on the mediating effect of fair tourism attitude and the moderating effect of positive psychological capital

고주희, 곽대영

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초록

영어

This research discusses the effect of maintaining a fair and positive relationship between tourists, local residents, and the tourism industry. It focuses on native tourists who project fair tourism attitudes and positive psychological capital in order to improve tourism satisfaction and increase tourist attraction. The study produced the following results: First, fair tourism attitude has significant direct and indirect effects on tourism satisfaction. Second, positive psychological capital controls the relationship between the tourists' perception of fair tourism and tourism satisfaction. Third, fair tourism culture can be developed and established through efforts such as providing fair tourism education for tourists, local residents, and other members of the tourism industry. To develop a fair tourism culture, the Korean Tourism Organization should introduce education that is focused on a fair tourism attitude for all the related institutions. In addition, the Korean Tourism Organization should provide tourism laws and tourism ethics education based on the World Tourism Ethics Code on the perception and attitude of fair tourism to tourists, local residents, and employees of tourism companies. Fair tourism is currently being conducted only for domestic tourists in each country due to social and environmental influences, but if tourists from foreign countries actively understand and accept the culture of their tourism destinations, and present a fair tourism attitude, they will be able to experience the joy of knowing and appreciating the culture of their tourism destinations.

목차

Abstract
I. 서론
II. 이론적 고찰
1. 공정관광 인식과 공정관광 태도
2. 긍정 심리자본과 관광만족도
3. 공정관광 인식, 공정관광 태도, 긍정 심리자본 및 관광 만족도의 관계
III. 연구 방법
1. 자료수집
2. 연구모형과 가설설정
3. 측정 도구 및 분석
IV. 실증 분석
1. 측정도구의 신뢰성 및 타당성
2. 가설검증
V. 결론
참고문헌

저자정보

  • 고주희 Ko, Ju-Hee. 경인여자대학교 항공관광과 교수
  • 곽대영 Kwak, Dae-Young. 남서울대학교 관광경영학과 교수

참고문헌

자료제공 : 네이버학술정보

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