earticle

영어

The purpose of this study is to investigate the effect of workers’ personal and organizational characteristics on resistance factors in the process of organizational change when domestic mold companies adopt new technologies. An additional purpose of the study is to seek a systematic framework for management of changes that affect individual performance. In order to empirically study these topics, a hypothesis was established by expanding the technology acceptance models (TAMs). This study analyzed 280 questionnaire responses which were collected by visiting employees of machining centers nationwide. As a result of analysis using the structural equation model, personal characteristics such as cognitive dissonance and burnout were found to have a significant effect on both psychological and behavioral resistance. In terms of organizational characteristics, both interactivity and perceived usefulness had a negative (-) effect on resistance. However, perceived ease was found to affect only behavioral resistance. In addition, psychological resistance negatively affected the intention to use. On the other hand, behavioral resistance had little effect on the intention to use. It was found that the intention to use had a positive effect on personal performance. This study identifies personal and organizational characteristics that affect resistance factors to strengthen the competitiveness of domestic mole industries when they are in the process of adopting new technology. It is meaningful that this study proposed an organizational change management plan in order to derive positive results.