earticle

영어

This paper aims to build predictive models for Airbnb Rating using the Big Data systems, which is distributed parallel computing systems. We use Machine Learning algorithms to build models to predict a rating of the Airbnb listing. The Airbnb ratings can help hosts improve the listing and the hospitality to gain more potential customers. On the other hand, the guests can make a decision based on the ratings that previous guests provided. It is essential to understand customer experience and its role in forming customer rating behavior. The overall ratings provided by customers are reflections of their experiences with a product or service. We use Two-Class Classification models to predict if the listing has a high or low rating based on the features of the listing. We compare the results and the performance of rating prediction models. The comparison is illustrated in terms of the accuracy metrics and computing time.