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논문검색

관광콘텐츠 특성이 기대일치, 지각된 유용성, 만족, 공유의도에 미치는 영향 : 기대일치모델의 적용을 중심으로

원문정보

The Effect of Tourism Content Characteristics on Expectancy Confirmation, Perceived Usefulness, Satisfaction, and Shared Intentions : Focusing on the Application of Expectation-Confirmation Model(ECM)

위주연, 김미연

피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

The purpose of this study is to apply the tourism content characteristics to the expectation-confirmation model to identify the impact. This finding is ultimately aimed at informing not only users but also providers of important things for the production and use of tourism content in the tourism content field and providing useful materials for future tourism content sharing. The empirical analysis was conducted using the SPSSWIN Ver 22.0 Statistical Package Program after the survey was collected for approximately one month from 30 November 2020 to 30 December 2020. Analysis of Hypothesis 1 showed that the characteristics of tourism contents were partially adopted in accordance with expectations. Hypothesis 2, Tourism content characteristics have been shown to affect perceived usefulness. Hypothesis 3 shows that expectancy confirmation affects perceived usefulness, and that expectancy confirmation and perceived usefulness have a significant effect on utilization satisfaction and finally, utilization affects shared intentions. In conclusion, the characteristics of tourism contents are judged to have a positive impact on users' expectations, perceived usefulness, and further on their satisfaction and sharing intentions. Consequently, in order to use reliable tourism content, the focus should be on considering what should be noted in the future and providing reliable information.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 관광콘텐츠 특성
2. 기대일치모델(Expectation-Confirmation Model: ECM)
Ⅲ. 연구설계
1. 연구모형 및 가설설정
2. 가설의 설정
3. 변수의 조작적 정의와 측정
4. 자료수집과 분석방법
Ⅳ. 실증분석
1. 표본의 인구통계학적 특성
2. 변수의 신뢰성과 타당성 검정 결과
3. 가설의 검증
Ⅴ. 결론
참고문헌

저자정보

  • 위주연 Juyeon We. 경기대학교 일반대학원 관광경영학과 박사과정
  • 김미연 Miyeon Kim. 경기대학교 일반대학원 관광경영학과 박사과정

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