earticle

영어

Organizational citizenship behavior of people working in the industry of hair-beauty can prevent people from escaping from respective organizations as well as contribute to the realization of organizational performance of hair-shops efficiently. The present study aimed to identify the effect of self-leadership of members of hair-shop, the significant factor in regard to the enhancement of organizational performance, upon organizational citizenship behavior. A total of 207 members, working in the franchise hair-shops residing in Busan metropolitan area were selected as subjects of the present study for the survey conducted during the period from April 19 to May 3, 2020, employing the self-administered questionnaire on self-leadership and organizational citizenship behavior. The data collected from the questionnaires were processed by using the SPSS Statistical Package (Ver. 24.0) to attain results of frequency analysis, t-test, ANOVA, post-analysis (Duncan's Method), and multiple linear regression analyses. Level of self-leadership of subjects was 3.75±0.53 points comparing to full-score of 5.0 point, wherein it was the highest from members of average monthly income of 3-million KRW (p<0.05). Level of organizational citizenship behavior was 3.57±0.48 points comparing to full-score of 5.0 point, wherein the level of members of the last educational background of university graduation was the highest points of 3.85±0.58 (p<0.01). The results of multiple linear regression analysis revealed the level of self-leadership as increasing in accordance with increasing level of organizational citizenship behavior (p<0.05). The self-leadership of members, engaging in the industry of hair-beauty, appeared with significant effect on the organizational citizenship behavior. It seems a fair and reasonable compensation system, as well as the training for self-development through systematic educational courses, is necessary for the reinforcement of self-leadership of members working in hair-shops.

중국어

在美发美容行业中，组织公民行为可以防止员工离职，同时有助于达成组织目标。本文研究目的在于掌握美发店员工 的自我激励作为有效提高美发店组织成果的重要因素，对组织公民行为产生的影响。本研究在2020年4月19日至2020年5 月3日期间以位于釜山地区的连锁美发店207员工为对象，就自我激励和组织公民行为，进行了自填式问卷调查。在5分 制标准下，应答者的自我激励平均分数为3.75±0.53，其中月平均收入超过300万韩元的员工自我激励分数最高(p<0.0 5)。另外，组织公民行为的平均分数为3.57±0.48，其中最高学历为4年本科以上的员工组织公民行为最高，其分数为 3.85±0.58(p<0.01)。多重回归分析结果显示，自我激励越高，组织公民行为表现也越高(p<0.05)。由此可见，美发店员 工的自我激励对组织公民行为产生影响，因此为了提高美发店员工的组织公民行为，应加强增强自我激励的系统性培训 及自我开发训练，同时应具备公正合理的奖励体系。