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논문검색

관광 소셜미디어의 러브마크경험이 브랜드동일시, 관계품질 및 행동의도에 미치는 영향에 관한 연구

원문정보

A Study on the Effect of Experience in Lovemarks of Tourism Social Media on Behavior Intention, Brand Identification, Relationship Quality

민소라

피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

This study aimed to find out the effect of users’ lovemarks formed in tourism social media on behavior intention regarding tourist attractions, brand identification, and relative quality after experiencing the attractions. It figured out the effect on behavior intention including intention to use continuously, and intention to share information through the sensible connection with social media users, analyzed the influential relationship to see it could lead to confidence and satisfaction by brand identification, and examined the influential relationship with behaviors through social media brand identification and relationship quality. To this end, an online survey targeting people who had made domestic and overseas trips in the past 18 months was conducted. Out of a total of 330 questionnaires collected, 316 were used for the final analysis. SPSS v.22 and AMOS v.22 were used as statistical programs, and the frequency analysis to figure out the respondents’ general characteristics, the validity and reliability analyses regarding the measuring instruments, the analysis of correlation between the constructs, and the path analysis for hypothesis testing were carried out. The results showed that lovemarks had an effect on brand identification, relationship quality and behavior intention and that brand identification and relationship quality had an effect on behavior intention. Based on them, academic and practical implications were drawn.

목차

Abstract
I. 서론
II. 이론적 고찰
1. 소셜미디어
2. 관광소셜미디어의 러브마크 경험
3. 행동의도
4. 브랜드동일시(Brand Congruity)
5. 관계품질(Quality of Relationship)
III. 연구 설계
1. 연구가설
2. 연구모형
3. 측정도구
4. 자료의 수집 및 분석
Ⅳ. 분석결과
1. 표본의 일반적인 특성
2. 타당성 및 신뢰성 분석
3. 가설 검정
Ⅴ. 결론 및 시사점
참고문헌

저자정보

  • 민소라 Min, So-Ra. 오산대학교 항공서비스과 조교수

참고문헌

자료제공 : 네이버학술정보

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