원문정보
초록
영어
We compare Over-the-Tops (OTTs), Netflix and Amazon Prime Video (APV) with five success factors of innovation. Firstly, Netflix offers better personalized service than APV, because APV has collaborative filtering algorithms to recommend safe bets, not the customers really want. Secondly, APV’ user interface is undercooked to lock the members in, even if it has more content and better price offer than Netflix retaining its loyal customers despite the price increase. Thirdly, Netflix has simple subscription model with three tiering, but APV has complicated pricing model having annual and monthly, APV and Prime Video (AV) app, Amazon subscription and extra payment of Amazon Prime Channels (APCs). Fourthly, Amazon has fewer partnership than Netflix especially when it comes to local TV series. Instead, Amazon has live TV channel collaboration including sports content. Lastly, both have strategic and operational agility in their organization well.
목차
1. Introduction
2. Literature Review and Theoretical background
2.1 Previous literature review
2.2 Theoretical background
3. Research design
3.1 Research questions
3.2 Methodology
4. Analysis and findings
4.1 Personalization
4.2 Closed loop
4.3 Usage-based pricing
4.4 Collaboration ecosystem
4.5 Organizational Agility
5. Conclusion
Acknowledgement
References