문화관광해설사의 온라인 교육훈련 전이에 관한 연구


The Study on the Transfer of Online Educational Training for Cultural Tourism Commentators


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This study was conducted to analyze the factors influencing the transfer of online training for cultural tourism commentators. For this, we analyzed the differences between online training participants in learning satisfaction, transfer level, job immersion, and job efficacy. Through this, we intend to present meaningful implications to the cultural tourism commentator’s training operator. In particular, it has become a meaningful study at a time when the demands for online job training has soared since the COVID-19 pandemic. According to the analysis, the first quality factor of the training that affects the transfer of participants in the online curriculum of cultural tourism commentators is the quality of the service and the quality of the educational content. Of these two, service quality has shown to have more influence on the dependent variables. Therefore, online training operators need to continue to make efforts to improve the quality of education services. Second, according to the difference between the learning satisfaction and the transfer level of job training participants, there was a statistically significant difference in the level of learning satisfaction in the online and offline operation of cultural tourism commentators. However, there was no difference in the transfer level of education and training. As a result, we can conclude that there is some transfer effect in online job training. Third, after investigating the difference in job immersion and job efficacy before and after participation of cultural tourism commentators, there was no difference in job immersion level, but there was a statistically significant difference in job efficacy. However, after participation in the online training, the job efficacy has been shown to be lower than that of the previous point of view.


I. 서론
II. 이론적 고찰
1. 온라인 교육 품질
2. 교육훈련 전이
3. 학습 만족도
4. 직무몰입 및 직무효능감
III. 연구방법
1. 자료 수집과 분석
2. 연구 모형 및 가설 설정
3. 측정 도구 및 분석
IV. 실증분석
1. 측정도구 신뢰성 및 타당성
2. 가설 검증
V. 결론


  • 임형택 Lim, Hyung-Taek. 선문대학교 글로벌관광학과 교수.


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