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영어

The purpose of this study is to confirm the difference between psychological well-being and Job satisfaction with the demographic characteristics of tourism industry employees. In order to achieve the purpose of the study, a survey was conducted for employees in the national tourism industry(hotel, airline, travel agency, convention, restaurant). 150 copies of the questionnaire were distributed and the final 138 copies were used as analysis data. SPSS ver. Using the 23.0 program, frequency analysis, reliability analysis, factor analysis, and One-Way ANOVA were conducted. As a result, first, it was found that among the demographic characteristics(Age, marriage, family type, education, position, department of work, number of years worked) of the employees of the tourism industry, only ‘educational background’ had a difference. Specifically, it was confirmed that there was a significant difference in psychological well-being between junior college graduation groups and graduate school graduation groups. In particular, the average value of psychological well-being was high in the graduate school group. Second, there was no difference in the demographic characteristics and job satisfaction of the tourism industry employees. The psychological well-being of employees of the tourism industry is an important indicator for job satisfaction in the organizational aspect and life satisfaction in the personal aspect. Therefore, when the tourism industry manages human resources according to the ‘educational background’, It is suggested that there is a need to prepare a human resource management plan that can increase psychological well-being.