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논문검색

호텔 종사원이 지각한 포용적 리더십이 심리적 안정감과 직무성과에 미치는 영향 : 심리적 안전감의 매개효과

원문정보

The Effect of Inclusive Leadership Perceived by Hotel Employees on Psychological Safety and Job Performance : Focusing on the mediating effect of Psychological Safety

하꽝투안, 유양호

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초록

영어

The purpose of this study aimed to explore 1) the relationships between inclusive leadership perceived by hotel employees and psychological safety 2) the relationship between inclusive leadership perceived by hotel employees and job performance 3) the relationship between psychological safety and job performance 4) mediating effect of hotel employee’s perception of psychological safety. To achieve these purposes, questionnaire was developed based on previous study and data were collected by hotel employees. The results of the study are as follows; First, the results of this study shows that inclusive leadership perceived by hotel employees has a positive effect on psychological safety and job performance. Second, hotel employee’s perception of psychological safety has a positive effect on the job performance. Third, it has been found that the hotel employee’s perception of psychological safety mediating effects between inclusive leadership perceived by hotel employees and job performance. The purpose of this study is to identify the ways in which the hotel company 's performance can be increased through influential leadership in the hotel industry, and to present the influence and empirical model for hotel employees. and Based on the findings of this study and their implications, we discuss the limitations of this study and suggest directions for future research.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 포용적 리더십
2. 심리적 안전감
3. 직무성과
Ⅲ. 연구방법
1. 연구모형
2. 가설설정
3. 변수의 조작적 정의 및 측정
4. 자료수집 및 분석방법
Ⅳ. 실증분석 결과
1. 표본의 일반적 특성
2. 타당성 및 신뢰성 분석
3. 가설검증
Ⅴ. 결론
참고문헌

저자정보

  • 하꽝투안 Haquang Thuan. 동신대학교 일반대학원 관광학 석사
  • 유양호 Yangho Yoo. 동신대학교 호텔경영학과 부교수

참고문헌

자료제공 : 네이버학술정보

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