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논문검색

외식업체의 정보제공수단이 구전의도에 미치는 영향 - 수용태도의 매개효과를 중심으로 -

원문정보

The effect of information provisions on word of mouth intention in food service industry - Focusing on the mediating effect of acceptance attitude -

전효진, 김미진

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초록

영어

The effect of the information provision means of the food service company on the word-of-mouth intention was investigated through the parameter acceptance attitude. First, Hypothesis 1 on the effect of food service provider on acceptance attitude had a significant effect on reception attitude. Second, to understand the effect of information provision means on word-of-mouth intention, regression analysis was conducted by analyzing each item of information provision means. As a result, human cues, functional cues, and spatial cues according to the factors of information provision had a significant effect, but it did not have a significant effect on digital cues.Third, as a result of Hypothesis 3, simple regression analysis was conducted to find out the effect of acceptance attitude on word-of-mouth intention. Fourth, as a result of analyzing the mediating effect of acceptance attitude between information provision means and word-of-mouth intention, human cues, functional cues, and spatial cues of information provision means played a partial mediating role, and digital cues played a role of fully mediating acceptance attitude among information provision means.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 정보제공수단
2. 구전의도
3. 수용태도
Ⅲ. 연구설계
1. 연구모형
2. 연구가설
3. 조작적 정의 및 설문지 구성
4. 조사방법과 조사기간
Ⅳ. 분석결과
1. 표본의 특성
2. 측정척도의 타당성 검토
3. 가설의 검증
Ⅴ. 결론
참고문헌

저자정보

  • 전효진 Hyojin Jeon. 전주대학교 외식산업학과 교수
  • 김미진 Mijin Kim. 전주대학교 외식조리경영학과 박사과정

참고문헌

자료제공 : 네이버학술정보

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