원문정보
A Study on the Effect of the Individual-Organizational Compatibility on Organizational Citizenship Behavior of Hotel Employees : Focused on The Moderating Role of Empowerment
초록
영어
The purpose of this study is to examine the effects of the Individual-Organizational Compatibility on Organizational Citizenship Behavior of Hotel Employees and to verify whether Empowerment has a moderating effect in the relationship between Individual-Organizational Compatibility and Organizational Citizenship Behavior. For the empirical analysis, this study distributed a total of 300 copies of a questionnaire. Among them, 283 responses were selected finally for the analysis. Based on the questionnaires returned, this study conducted the validity and reliability tests of the questionnaire. The results of this study reveal firstly, the higher the subjects’ individual and organizational compatibility was, the organization’s citizenship behavior was higher in terms of every aspects: altruism, etiquettes, sportsmanship, citizenship behaviors and conscience. Secondly, as a result of examining the effects of the individual and organizational compatibility on subjects’ altruism, etiquettes, sportsmanship, citizenship behaviors, it was found that the empowerment would have not moderating effects. Lastly, it was found that the empowerment has some significant moderating impact on the effects of the individual and organizational compatibility on subjects’ conscience.
목차
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 개인-조직적합성
2. 조직시민행동
3. 임파워먼트
Ⅲ. 연구설계
1. 연구 모형
2. 연구가설의 설정
3. 측정 도구
4. 자료 수집
Ⅳ. 실증분석
1. 인구통계학적 특성
2. 신뢰성 및 타당성 검증
3. 가설 검증
Ⅴ. 결론
참고문헌