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논문검색

커피전문점 종사원의 성격특성이 직무태도와 직무성과에 미치는 영향

원문정보

The Effect of Personality Characteristics of Coffee Shop Workers on Job Attitude and Job Performance

신왕선

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초록

영어

This study derives the effects of the personality characteristics (neuropathy, extroversion, openness, affinity, integrity) of coffee shop employees on job attitude (job satisfaction, organizational commitment) and results on job performance, and examines the personality characteristics of coffee shop employees. Therefore, by understanding the difference in the attitude of the job attitude, it was intended to present efficient management and detailed performance for the coffee shop employees. First, as a result of verifying the effect of personality characteristics of coffee shop employees on job satisfaction of job attitude, only the four dimensions of personality characteristics except neurosis among neurosis, extroversion, openness, affinity, and sincerity were significant (( +), but neurosis did not. Second, as a result of examining the effect of personality characteristics of coffee shop employees on organizational commitment of job attitude, only the four dimensions of personality characteristics except neurosis among neurosis, extroversion, openness, affinity, and sincerity were significant (( +), but neurosis did not. Third, as a result of verifying the effect of job attitude on job performance, it was found that it had a significant positive (+) effect on job satisfaction and organizational commitment. Among them, job satisfaction was found to have a greater effect.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 성격특성
2. 직무태도
3. 직무성과
Ⅲ. 연구설계
1. 연구모형
2. 설문지 구성
3. 자료수집 및 분석방법
4. 가설설정
5. 변수의 조작적 정의
Ⅳ. 분석결과
1. 표본의 인구통계학적특성
2. 측정도구에 대한 탐색적 요인분석 및 신뢰도분석
3. 연구가설 검증결과
Ⅴ. 결론
참고문헌

저자정보

  • 신왕선 Shinwang seon. 청주 서원대학교 호텔외식조리학부교수

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자료제공 : 네이버학술정보

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