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논문검색

관광업무 담당 공무원의 전문성이 직무만족에 미치는 영향 : 임파워먼트의 매개효과를 중심으로

원문정보

The Impact of Tourism Officials' Professionalism on Job Satisfaction : Focusing on the Mediating Effect of Empowerment

류인평, 최인경

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초록

영어

This study was conducted for 10 days from May 16 to 25, 2020 for public officials in charge of tourism in the wide-area and local governments, and the purpose of this study was explained by e-mail through a total questionnaire 250 public official system. It was collected by e-mail and mail as a self-filled questionnaire method in which officials fill out the questionnaire directly. The results of this study are as follows. First, in order to grasp the degree of impact of professionalism on job performance on the job performance, regression analysis was performed by analyzing each item of expertise. Showed. Second, as a result of regression analysis by analyzing each item of expertise in order to understand the degree of the impact of the professionalism of civil servants on empowerment, empowerment (self-determinism) has a significant effect on professionalism, problem-solving ability, and professionalism. It appears, but it doesn't seem to pay attention to the value. Third, as a result of regression analysis by analyzing each item of expertise in order to grasp the degree of impact on the empowerment of civil servants, empowerment (competency) also showed a significant effect on all factors except value, such as autonomy. Fourth, as a result of performing regression analysis by analyzing each item of expertise to determine the degree of impact on the empowerment of civil servants, empowerment (meaningfulness) represents a significant influence on problem solving ability, professionalism, and value of professionalism. appear. Fifth, it can be seen that empowerment has a positive mediating role in relation to empowerment.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 공무원 전문성
2. 직무 만족
3. 임파워먼트
Ⅲ. 연구설계
1. 연구모형
2. 연구가설
Ⅳ. 분석결과
1. 표본의 특성
2. 측정척도의 타당성 검토
3. 다중 회귀분석
Ⅴ. 결론
참고문헌

저자정보

  • 류인평 Inpyeong Ryoo. 전주대학교 관광경영학과 교수
  • 최인경 Ingyeong Choe. 전주대학교 관광서비스경영학과 박사

참고문헌

자료제공 : 네이버학술정보

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