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논문검색

e-Learning 품질이 사용자 만족 및 학습 근전이에 미치는 영향에 관한 연구 : 항공서비스전공 학생을 대상으로

원문정보

The Effect of University e-Learning in Quality on User Satisfaction and Learning Training Near Transfer : Focus on Airline Service Major Students

정태연, 서효원

피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

The purpose of this study was intended to identify the effect of the quality of e-Learning on user satisfaction and training near transfer in airline service major students. In order to achieve the results, 210 survey questionnaires were distributed from 6th May, 2020 to 19th May, 2020. Due to the reliability of data, 7 samples were discarded and 203 samples were put to actual analysis. Further results were produced by the researcher through conducting and analyzing via SPSS Ver. 21.0 statistics package. The results of the study are as follows. First, the quality of e-Learning which consists of system quality and service quality had significant effects on user satisfaction. Secondly, user satisfaction had significant effects on training near transfer. Thirdly, the quality of e-Learning which consists of system quality and service quality had significant effects on training near transfer. This study shows that In a new environment where everyone must perform e-learning, we must make every effort to improve e-learning quality to create continuous learning outcomes.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. e-Learning 품질
2. 사용자 만족(User Satisfaction)
3. 학습 근전이(Learning Near Transfer)
Ⅲ. 연구 설계
1. 연구모형
2. 연구가설
3. 조사 설계 및 설문구성
Ⅳ. 실증분석
1. 표본의 일반적 특성
2. 측정개념의 타당도 및 신뢰도 검증
3. 연구가설 검증
Ⅴ. 결론
참고문헌

저자정보

  • 정태연 Taeyoun Jung. 서원대학교 항공서비스학과 교수
  • 서효원 Hyowon Seo. 서원대학교 항공서비스학과 교수

참고문헌

자료제공 : 네이버학술정보

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