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논문검색

모바일앱 여행상품 특성이 재이용의도에 미치는 영향 : 이용자의 신뢰와 태도의 매개효과를 중심으로

원문정보

Effect of Mobile travel application characteristics on intention of reuse : focus on the mediation effect of trust and attitude.

이세훈, 김종성

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초록

영어

The purpose of this study is to investigate the structure relation of mobile travel application characteristics, trust, attitude, intention of reuse. Data collection was conducted from 2019 December 1 to 2020 January 31. A total of 500 of the on-line questionnaires were distributed and 450 were used statistical analysis. To verify the proposed research hypothesis using AMOS 23.0. The result of this study as follows. First, informational availability, convenience, entertainment, security of mobile travel application characteristics showed significant effects on mobile travel application trust. Also informational availability, convenience, security of mobile travel application characteristics showed significant effects on mobile travel application attitude. Second, convenience of mobile travel application characteristics showed significant only effects on mobile travel application intention of reuse. Third, trust of mobile travel application showed significant effects on attitude and intention of reuse. Also, attitude of mobile travel application showed significant effects on intention of reuse. Fourth, trust and attitude of mobile travel application have a mediation effect. Based on the results of this statistical analysis, the marketing implications were provided to the mobile travel application manager.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 모바일 여행 앱 특성
2. 모바일 여행 앱 이용자 신뢰
3. 모바일 여행 앱 이용자 태도
4. 모바일 여행 앱 이용자 재이용의도
5. 모바일 여행 앱 이용자 신뢰와 태도의 매개효과
Ⅲ. 연구 설계
1. 가설의 설정
2. 측정도구의 출처 및 조작적 정의
3. 자료수집 및 분석방법
Ⅳ. 분석결과
1. 연구대상
2. 측정모델분석
3. 판별타당성 검정결과
4. 인과관계 검정결과
5. 매개효과 검정결과
Ⅴ. 결론
참고문헌

저자정보

  • 이세훈 Saehoon Lee. 대림대학교 글로벌조리제과학부 겸임교수
  • 김종성 Jongsung Kim. 경기대학교 교양학부 교수

참고문헌

자료제공 : 네이버학술정보

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