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호텔종사원의 조직공정성 지각이 조직충성도에 미치는 영향

원문정보

The Effect of Hotel Workers' Perception of Organizational justice on Organizational Loyalty

안광호

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초록

영어

This study was intended to establish the relationship between perceived organizational fairness of hotel employees and organizational loyalty. The hotel industry is determined by its employees on the level of service, which is also directly related to the interests of the company. Statistically, however, the turnover rate is so high that it is difficult to establish, and new and experienced employees have failed to adapt smoothly and effectively within the organization. Therefore, the purpose of this research is to establish the relationship of organizational loyalty among hotel employees and present it as basic data for human resource management of the hotel industry in order to ensure that new and experienced employees of the hotel industry. A study on the relationship of hotel employees with organizational loyalty in the hotel industry found that the sub-factors of organizational fairness, process fairness, and interaction fairness all have significant effects on organizational loyalty. The results of this study were found to be important in order of distribution fairness, interaction fairness and process fairness.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 조직공정성
2. 조직충성도
3. 조직공정성과 조직충성도와의 관계
Ⅲ. 연구설계
1. 연구모형
2. 연구가설
3. 변수의 조작적 정의
4. 조사설계 및 분석방법
Ⅳ. 실증분석
1. 표본의 인구 통계적 특성
2. 자료의 검증
3. 가설의 검증
Ⅴ. 결론
참고문헌

저자정보

  • 안광호 Kwangho An. 계명문화대학교 호텔항공외식관광학부 교수

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자료제공 : 네이버학술정보

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