earticle

영어

Korea ranked second in the world with 890 hosting meetings in 2018 and that is just behind Singapore, the world's biggest convention country. Despite such quantitative growth, however, the training and management of professional human resources are not systematically implemented because most convention companies are small in size, along with the lack of general education programs and practical education. This study sought to elicit the importance and practical implications of supervisors' leadership by analyzing the influence of supervisor leadership on job satisfaction of PCO and understanding of moderating effect on job expertise. The analysis results showed that among subfactors of transformational leadership, intellectual stimulation, charisma, and subfactors of transactional leadership, exception management have appeared statistically significant effects on job satisfaction. Regarding moderating effect, interaction term for intellectual stimulation and job expertise and contextual compensation and job expertise have shown statistically significant.