원문정보
Development of the FMEA-based Backdoor Transaction Improvement Model
초록
영어
This paper proposes the FMEA-based model to avoid backdoor transactions when purchasers select suppliers for products and services. In the model, backdoor transactions consist of two categories: backdoor selling and maverick buying. Both of which influence negative effects on cost savings due to not only uncompetitive advantage but also unusable purchasing leverage by unethical and misbehavior of purchase requestors. For the risk evaluation based on FMEA, three and five risk types of backdoor selling and maverick buying are identified respectively. Current risk priority numbers(RPN) based on those risk types are calculated by three categories: occurrence, detection and severity. Six risk mitigation strategies and fourteen mitigation tactics are identified to improve current RPN. In order to validate the model, questionnaires are collected from fifteen companies and statistically analyzed. The analysis result shows that the model reduces backdoor transaction risks and has no differences in reduction of backdoor transaction risks regardless of the type of purchasing organization units and existence of purchasing procedures in the organization.
목차
1. 서론
1.1 연구의 목적
2. 이론적 고찰
2.1 뒷문판매 행동의 선행연구
2.2 뒷문구매 행동의 선행연구
2.3 구매자 대응 행동 선행연구
2.4 FMEA 모델 선행연구
3. 뒷문거래 개선모델 개발
3.1 위험변수의 정의
4. FBTIM 모델
4.1 자료수집 및 분석
4.2 설문분석 검증
5. FBTIM 개선모델 활용 가이드라인
6. 결론 및 향후 연구방향
7. References