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논문검색

온라인 이용자의 개성특성이 SNS 관광정보서비스품질 평가에 미치는 영향에 관한 연구

원문정보

The Effects of Personal Traits of SNS Users on the SNS Tourism Information Service Quality

전창석

피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

This study examined the impact of personal traits on the factor of SNS tourism information. The IT-related consumer characteristics variables as known as personal traits are consumer innovativeness, sociability and opinion leadership. According to previous studies, some psychological variables had strong relationship with IT use environment. Computers and personal mobile device had developed and designed for an individual use context. Personal traits variables are also developed and researched for understanding the individual consumers psychological situation for buying behavior and diffusion process. The results suggest that consumer innovativeness significantly related to convenience and responsiveness factors of SNS tourism information service quality. The sociableness characteristics of consumer have strong relationship with interest and usefulness factors of SNS tourism information service quality.

목차

ABSTRACT
I. 서론
II. 이론적 고찰
1. SNS 이용자와 개성특성변수
2. SNS 관광정보 서비스품질
III. 연구방법
1. 자료의 수집과 분석
2. 연구모형과 가설설정
IV. 실증분석
1. 표본의 일반적인 특성
2. 개성 특성 변수 요인분석
3. SNS 관광정보 서비스품질 요인분석
4. 정준상관분석을 통한 두 요인간의 영향관계 분석
V. 결론
참고문헌

저자정보

  • 전창석 Chun, Chang-Suk. 남서울대학교 관광경영학과 교수

참고문헌

자료제공 : 네이버학술정보

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